A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. Check-in was quick and pleasant. one day well be back to this stunning hotel! In New York, the average nightly rate for 5 stars hotels is $1,131. Needless to say, ourWe stayed at this hotel in January and had a great stay. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. Guests can relax and enjoy a variety of beauty and spa treatments. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Also a lie, and I have the confirmation email to prove it. Imagine my surprise the day after I check out when I discover that my free night and 15k points have been refunded to my account, and the hotel billed me for $1022!! All products are independently selected by our writers and editors. Please see our partners for more details. JW Marriott Essex House New York 160 Central Park South, New York, New York, USA, 10019 Tel: +1 212-247-0300 LaGuardia Airport Distance from Property: 10.3 Miles Phone Number: +1 718-533-3400 Visit Website Alternate Airport Transportation Go Airline NYC John F Kennedy International Airport There was a covid breakfast at no additional charge. An absolute joke!! The restaurant was open limited hours with limited food. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. Opened in 1931, the hotel is 44 stories tall and contains 426 Art Deco-style rooms and 101 suites, as well as 147 condominium residences. Primp is the hotels full-service spa, which offers body treatments such as wraps, massages, and scrubs plus a variety of salon services in an elegant space on the third floor. When I told the front desk they said a manager would contact me. Location is terrific. Room is out dated. Top room amenities include air conditioning, a flat screen TV, and a desk. 160 Central Park South. For a NYC hotel, the rooms are substantial in size! We will definitely be back! Will definitely return for another stay at JW Marriott Essex House! Park View room indicated in my app, or what, but that was certainly disappointing. Unlock your stay with the Marriott Bonvoy App, 6:30 AM-11:00 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM, 6:30 AM-11:30 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM. My friend was one of the top 10 heroes being honored. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. In hospitality, JW Marriott Team. Open for I swiped my credit card for the standard $150 security fee and proceeded to the room. We were given a room after a long flight that had been flooded the night before. They followed Covid protocol seriously, thats for the safety of everyone They offered free coffee and drinks , fresh fruits and energy bars , yogurt and all . Pets are welcome for a non-refundable fee; weight restrictions apply, and only one pet is allowed per room. . Breakfast in the on-site restaurant was a complete waste of money. Browse Venue prices, photos and 14 reviews, with a rating of 5.0 out of 5. . The location is just amazing - right across the street from the park. 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,697 reviews 0.1 miles from JW Marriott Essex House New York Free Wifi Fitness center Visit hotel website 2022 Thompson Central Park New York View Hotel 242 reviews In hospitality, JW Marriott Team, I was in NYC for the CNN Heroes 2022 televised show and event festivities Dec. 10-12 hosted by Jelly Ripa and Anderson Cooper. Standard amenities are decent but not outstanding for the price; they include large flat-screen TVs with premium cable channels, air-conditioning, robes, slippers, iPod docks, and minibars. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Bed Type and Features - Memory foam bed, a down duvet, a pillow menu, and bed sheets . Directly opposite the hotel is Central Park,. I had to make four calls and wait seven (hours) for water that was supposed to have been in my room in the first place. The dining room attendant had us smiling and laughing when we arrived for breakfast. The only other time I had that experience was at Ritz Carlton Cancun. Rooms Make yourself at home in one of the 528 air-conditioned rooms featuring iPod docking stations and LCD televisions. JW Signature Juice $11.00 pomegranate orange Parfait $16.00 yogurt, housemade granola Bowl of Fresh Berries $15.00 seasonal selection, mint Fresh Cut Seasonal Fruit $22.00 greek yogurt, honey Indulge Buttermilk Pancakes $23.00 whipped butter, pure maple syrup Waffle $23.00 whipped butter, seasonal berries, pure maple syrup French Toast $24.00 JFK Airport is about an hour away by car (though driving times vary widely depending on the time of the day), while LaGuardia can be reached in 30 to 50 minutes. I expected location and the building itself to be wonderful. They reached out before my arrival and asked if I had any needs. I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Mitt Romneyran by on the street outside. There was a king size bed with a leather clad bed-head plus an ottoman at the foot of the bed. Providing the highest level of hospitality is our number one priority and Isincerely apologize for failing to meet your expectations. Our associates are excited to have guests traveling again and I can assure you this is not the stay we would want for any guest let alone one of our most loyal members. Strategically situated in Midtown West, allowing you access and proximity to local attractions and sights. Many travelers are interested in one particular factor the neighborhood. Southgate Bar & Restaurant has direct street access and floor-to-ceiling windows overlooking Central Park, which make it popular not only among guests but among visitors and locals alike. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. Review tags are currently only available for English language reviews. If you would like to reach out to us with your stay information, we would gladly follow up with you to make this right. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. By proceeding, you agree to our Privacy Policy and Terms of Use. Full American breakfast, fee from 47.00 USD, Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777, Open for dinner Dress code: Formal Phone: +1 212-823-9500, Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 212-245-9800, Open for lunch and dinner Dress code: Formal Phone: +1 212-582-5100, Open for lunch and dinner Dress code: Casual Phone: +1 212-541-9000, Open for lunch and dinner Dress code: Casual Phone: +1 212-713-0015, Open for dinner Dress code: Jacket Phone: +1 212-288-0033, 1996 2023 Marriott International, Inc. All rights reserved. Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. The JW Marriott Essex House features a total of 17,544 square feet of meeting space across 14 different meeting rooms. While there are location options for all types of visitors, those looking to stay near Central Park might want to check out these hotels, all of which have rooms, Photo by Rennett Stowe via Flickr The Spring Equinox is just around the corner. At this point I have no idea if they will even redeem my free night certificate before it expires--that's their problem, not mine. The Essex House is located just across the street from, and on the southern edge of, New York's magnificent Central Park. Subdued and quiet. Theres over 17,500 square feet of meetings space, as well as a 24-hour business center with copying and printing services for a fee. As a Life Titanium member with 1,700 Marriott nights, we were upgraded to a very spacious two room suite. Revel in refined luxury at JW Marriott Essex House New York. A historic Manhattan landmark and timeless Art-Deco classic, The Essex House, a JW Marriott Hotel, offers an unparalleled living experience. I expected location and the building itself to be wonderful. For business travel they have everything you need: good lighting, good outlets, good place to work.I was fortunate to stay in a higher floor, which I would recommend because the lower floors can be noisy. Wi-Fi is only free in the lobby and other public areas. Needless to say, our drive to Newark airport was filled with anxiety due to their lack of competency. This July was horrendous. And on the third floor, celebrity political pollsterMark Pennwas waiting by the elevator during our visit. I reserved a park view room. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. Sure enough, there were bogus charges. Review tags are currently only available for English language reviews. It's a great option near the Javits Center or Madison Square Garden;, A modern boutique hotel with mid-century inflections, the 208-room Quin has all the amenities and attributes for a luxury Midtown Manhattan stay. All the best! You should pay a bit extra and to have a view of the park. Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and Patsy's Italian Restaurant. The breakfast that was included was just ok. Id recommend eating at one of the many restaurants in the neighborhood. Did not try the dining options but lots of great nearby restaurants, Roc_OnVaca, Thank you for taking the time to let us know about your experience while staying with us. JW Marriott Essex House New York 2,351 reviews #304 of 515 hotels in New York City Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! I finally received that from them. The concierge breakfast buffet amenity for elite members may be about the best in the country. Reserve a connector room or suite and expand the living space for your family, friends and groups. Health club is inadequate. JW Marriott Essex House New York Features, 160 Central Park South, New York City, NY 10019, We had an incredible one-night stay in Essex House for New Years Eve. Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour gym, and free WiFi in public areas. 1, 2, A, B, C, D at 59 St - Columbus Circle. If you stay here, the rooms are expensive to begin with. Added another point because the staff was very friendly. I had booked my reservation using a Marriott free night certificate of 85k points that was set to expire on 1/1/23, plus an additional 15k points to hit the 100k point room rate. But there are ways to get, Youve finally decided to visit New York City, so where are you going to stay? Experience the recently redesigned spaces and luxury amenities at JW Marriott Essex House New York. Great amenities; great restaurant/bar, and food. Nothing I can do. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Treat yourself to SOUTHGATE Bar and Restaurant for on-site dining and mouthwatering American cuisine. laura.burton@marriott.com. The 528-room property has gone through a number of top-to-bottom redos since 2007 that have modernized the hotel but also played up itsArt Deco history. Tripadvisor performs checks on reviews. We got a measly plate of strawberries and a bottle of non alcoholic cider, and of course no upgrade - to be expected! The buffet was terrible with sub-par quality offerings yet pricey. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. My husband and I arrived around 10 am the next morning to check in. Crowne Plaza Times Square Manhattan, an IHG Hotel. The customer service here is exceptional!!! Languages spoken by staff: I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. Guest Rooms 528 Venue type Luxury hotel Ratings Northstar 4 AAA 4 Forbes Travel Guide 4 Awards Recommended by Forbes - 2019 Recommended by Forbes - 2020 Venue Highlights 3D Event Space We are saddened to read you did not have a memorable stay and hope you give us an opportunity to turn this around during your next visit to NYC. The hotel charges a daily resort fee per room that includes credit for the spa, for laundry services, and for food and drinks. Breakfast Sure, introverts may relish their alone time, but some just function better in smaller groups or in shorter social periods. It is minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and numerous other NYC attractions. But service there blew me away! We still do have our Marriott platinum status. https://www.marriott.co.uk/hotels/maps/travel/nycex-jw-marriott-essex-house-new-york/?directPageRequest=true. Get inspiration and plan your next getaway. To learn more about our Central Park Terrace Suite or Presidential Suite, please contact us directly: Email: NYCEXReservations@marriott.com, Unlock your stay with the Marriott Bonvoy App, Our NYC hotel rooms and one-and two-bedroom suites boast luxury amenities and Art Deco designs, Look your best in Midtown Manhattan with marble bathrooms, deluxe bedding and other tailored perks, Feel connected in your hotel room or suite which offers high-speed Wi-Fi and an ergonomic workspace, Two-bedroom hotel suites offer connecting rooms and plenty of living space for groups in Midtown NYC, Enrich your experience from our pet-friendly hotel room or terrace suite with views of Central Park, This New York hotel includes a spa and 24-hour fitness center with Peloton bikes. Popular attractions Rockefeller Center and Broadway are located nearby. They hadn't bothered to refill the tissues in the bathroom from the prior guest. 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