and cannot be the same. When attempting to perform a REFUND, you can only refund in the same currency type as the original transaction. Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. Please check your code to ensure that you are providing a unique identifier that does not contain more than the maximum number of characters and that there are no unacceptable characters being provided. The BillingAddress field, if provided, can only contain a maximum of up to 200 characters. You will need to check your code to ensure that you are posting a valid e-mail address which is less than 255 characters in length. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. The Amount value contains a decimal point. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. Unfortunately there is no way o reverse a voided transaction and if you need to take the payment again, you will need to put through a new payment transaction. You signed in with another tab or window. This system message will be generated when you don't send a valid value within the CardType field in your transaction registration POST. Thanks for contributing an answer to Stack Overflow! whose number you've supplied in the CardNumber field. Either provide the user with access to the chosen or select another which the user has access to. The certificate must have a valid user principal name (UPN). The Authorisation was Rejected by the vendor rule-base. Please supply ISO 4217 standard currency codes. For more information please refer to the protocol guides. If you have received this system message, you are passing across shopping basket information to Sage Pay, however the format of the information is invalid and unable to be read by the Sage Pay servers. Disconnect between goals and daily tasksIs it me, or the industry? The given vendorsurcharge cannot be found. Unfortunately, we are unable to process transaction values outside of these ranges. The Amount you are passing has more digits after than the decimal point than is allowed. The BillingAddress and BillingPostCode are required. If a card StartDate value of 1509 was passed this would generate this error code. Specified already exists. If the card being used is a newly issued card it is likely yet to have been added to our systems. You will need to try a different card type. Please note that this only applies to Deferred transactions. so the proper error codes can be logged. The related transaction that you are attempting to send a RELEASE or ABORT POST to is not a DEFERRED transaction. This system message is generated when you have not supplied the correct value in the VPSTxId field. Please ensure that you only use a fully qualified URL. The following language code(s) are either not valid or not supported: . If you do, then the payment page will display the relevant text to provide the shopper with the option to allow GiftAid to be applied. A valid value is required,this must be value between 0 and 100000.00. The first step to resolving this issue is to identify if the shopper has made an error when they have entered the card number when making the payment. Created on June 21, 2013 Problem: This payment method is not supported by our system I want to use a visa card, i put all information required, but when I try to use, this error displays: This payment method is not supported by our system .. The certificate must not be in the AT_SIGNATURE part of a container. The ApplyAVSCV2 field can only ever contain the following four values : 0: Use the Default setting on your account 1: Force the AVS/CV2 checks and use the appropriate rules 2: Force No Checks for this transaction and ignore the rules 3: Force the AVS/CV2 checks but DO NOT wish to apply rules. a: Right click on the Medal of Honor exe file. You will need to ensure that your code is not sending more than 20 characters within this field and that no invalid characters are being sent. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. today at 15:00 I tried to log in and I got the "white box error" "Your 3D accelerator card is not supported by World of Warcraft. The Amount is outside the mininum and maximum limits. The CardExpiry date that has been entered is not a valid month and year combination. You will receive this error message for usually one or two reasons - if your Terminal ID's have not been set up correctly with your merchant bank or if we are experiencing intermittent authorisation issues where we have not been able to contact your merchant bank when requesting authorisation. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. The VendorName field should only ever contain the Vendor Name supplied by Sage Pay or selected by you during your application process. Refund can no be performed until original transaction is settled. The AuthCode field supplied in a Manual transaction registration can only contain 15 characters or less. The Authorisation has been declined by the bank. If you did not provide a vendor name, then it would have been supplied by Sage Pay. If any other value is passed within this field, the Sage Pay system will not be able to identify how to process the transaction. This provides a description of the goods purchased is displayed on the payment page as the customer enters their card details, and within the My Sage Pay admin area. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. Surcharge not allowed on this payment system. The VPSProtocol value is outside the valid range. The fractional part of the Amount is invalid for the specified currency. A Postcode field contains invalid characters. The Card Range not supported by the system. Please check you code to ensure the Currency field of your POST contains a valid currency code, you may need to contact our customer services team to check which currencies are set up on your Sage Pay account. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. Exceeded the allowed amount of commands to execute. The deferred transaction has been successully released and will be sent for settlement. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. You must enter the address to which the card being used is registered in the card address box provided on the payment page. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. You will need to ensure that the Amount field value which you are submitting is between 0.01 to 100000.00 or equivalent for other currencies. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. You will only ever be required to provide us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. The request was unsuccessful due to an unexpected condition encountered by the server. This will cause the payment pages not to appear and generate this error. Overlaps with an existing rule. We could not process your message, please check your integration settings or contact the support team. The CustomerName field can contain a maximum of 100 characters and you will need to check your code to ensure that you are not sending more than this. The Delivery Address1 contains invalid characters. Check that the user does not already exist. You are not passing the currency field through with your transaction. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. An example would be Japanese Yen (JPY). You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. To learn more, see our tips on writing great answers. Answer (1 of 3): Most Probable reason that your Graphics Card is not working: * The Motherboard of you computer does not support (have the required hardware slot) for . A VendorTxCode has not been provided within your transaction registration. A valid value is required,this must be value between 0 and 999999999.99. If you have received this system message, it is likely that you are attempting to send an automated REFUND, REPEAT or AUTHORISE request against the original transaction from your server (i.e you are performing any of the above outside of the My Sage Pay admin area) and the RelatedSecurityKey does not match with what we have in the database for this transaction. You will need to check your code to ensure you are submitting the correct value. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. You will need to check your code to ensure that your server does not send more than 100 characters within this field. Unsupported Media Type :The request was unsuccessful because the entity of the request is in a format not supported by the requested resource for the method requested. You will need to review your code and change the URL to only use a fully qualified URL which must be http:// or https:// and be accessible. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. Please ensure you are only passing values within this range and not including any separator characters other than the decimal point. Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. If you do not provide this value, you will receive this system message. This URL must be http:// or https:// and be less than 255 characters long. This error message relates to the Vendor account not having been set up successfully on the Sage Pay servers. The VendorEMail field can only ever contain a maximum of up to 255 characters and if you pass more than this within this field, you will receive this system message. If you are providing a value which has more that 20 characters then you will receive this system message. Select Device Manager in the results and when it loads expand the Display Adapters node. The document/file requested by the client was not found. You will need to check your code to ensure you are capturing the correct value being returned from Sage Pay and also that the VPSTxId you are submitting back to Sage Pay is correct. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. Please ensure that you only ever use a fully qualified URL. Cannot refund mobile transactions for this acquirer. If you submit a value which is not in line with the ISO 4217 codes or is not set up on your account, you will get this system message. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. The VPSTxId uniquely identifies the original transaction which you are attempting to REFUND, REPEAT or AUTHORISE through the Sage Pay system. Basically, if the feature is supported, THEN the response code is 206 and the response contains HTTP header Content-Range with info about the bytes included in the response. or element either not found, or present more than once. 2) Obtain a newer video card that has firmware fully compatible with UEFI. HTTP Version Not Supported : The server does not support or is not allowing the HTTP protocol version specified in the request. Alongside this the error can be caused by the card number being entered incorrectly thus creating a completely new card number that is recognised or registered as a range. If you double click on the card and go to the Drivers tab of the dialog that opens, give us the Driver Version. The card is not yet valid. You will need to ensure that you have provided a debit or credit card number within the card number box provided on the payment screens. The NotificationURL field must contain a Fully Qualified Domain Name pointing to the externally visible page on your site. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. This URL must be http:// or https:// and be less than 255 characters long. You must check your code to ensure that you only use a fully qualified URL. You are therefore unable to perform any further refunds against the original transaction. The request was unsuccessful because the server can not support the functionality needed to fulfill the request. The IP address of each new server you POST from will need to be registered with Sage Pay. This will either be one or two digits long and if any additional characters or digits are entered you will be presented with this error message. You will need to contact the Sage Pay support team to inform them which Vendor account you were using when this error occurred. I hate Sage Pay anyway but unfortunately the pizza delivery company uses them, I get the error: The Card Range not supported by the system. Please ensure that you are posting this field with each transaction and that you use the correct value. Values such as PAYMENT, DEFERRED, REFUND etc. The check digit invalid. The VendorTxCode has been used before for another transaction. The Related transaction is not a DEFFERED payment. Perform the steps mentioned below and see if it helps. The DEFERRED transaction you are attempting to RELEASE has already been released. The vendor does not match with the vendor who registered the token. how many children did gloria vanderbilt have. You are attempting to perform an AUTHORISE request against an AUTHENTICATED transaction which will exceed the maximum value of 115% of its orginal value. The transaction you are attempting to REFUND has already been fully refunded. The value, if supplied, should contain either 0, 1, 2 or 3. No further action needed. You are receiving this system message because your transaction does not include the TxType field when being posted to Sage Pay. The debit or credit card number entered must match that of the card type selected before you have been presented with the option of entering the debit or credit card details.
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