Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. There is no doubt that hoverboards are a popular and fun way to get around. 0000017087 00000 n As we were packing it up to be returned, found that disconnecting the handlebar freed up the front/drive wheel, indicating maybe a controller issue vs a motor issue (or maybe both). Install the locking hook and the two screws into the head unit. trailer <]/Prev 856594>> startxref 0 %%EOF 129 0 obj <>stream New comments cannot be posted and votes cannot be cast. Between our 4 scooters, we have many minor quality issues and a few major manufacturing issues. will respond to the email but the response itself is not helpful). While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. *You may need to perform a recalibration up to three times to fix your issue. A revolution is on the way - and Electric Scooters are leading it! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I've had it for a full month now but never knew how to. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. Of course, you could also have an issue with your battery. Gotrax XR Elite Electric Scooter, 18.6 Miles Long-range Battery, Powerful 300W Motor Up to 15.5 MPH, 8.5" Pneumatic Tires, UL Certified Adults Electric Commuter Scooter 1,360 $52999$629.99 Join Prime to buy this item at $445.19 FREE delivery Thu, Feb 16 Small Business More Buying Choices $369.11 (4 used & new offers) The tiller is constructed differently bc in the elite, the brake wire runs through the inside of the tiller, whereas in the xr and ultra, the brake wire runs on the outside of the tiller. Odometer not working. This is an internal issue and the bike should be sent back for repair. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. 0000003099 00000 n We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty period. The 2nd issue has been with tech support for 8 business days now, no resolution yet on the horizon. Gotrax is known for adapting its electric vehicles to the needs of consumers. How do you check the odometer on the GXL V2? *You may need to perform a recalibration up to three times to fix your issue. This is a few specific actions that act as a reset for your board and can fix many common issues. Disconnect the brake lever switch connector from the speed controller. 21E - Controller Failure22E - Handlebar Failure23E - Motor Failure25E - Brake Lever Failure30E - Communication Failure. To power the scooter off, press and hold the red button for 5 seconds. The console on the scooter displays speed in MPH, battery life, and headlight. Aug 15, 2020 But when I press the throttle, nothing happens. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. In this video we take a look inside a GoTrax G2 Scooter. Make sure all connections are secure and there arent any exposed wires or noticeable burns. Ive taken it to work 4 times already with a round trip of about 11.5 miles (charge at work) and it's been fine. Jan 7, 2020 EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. Visit the Gotrax . This problem could be caused by many different things. Please contact our customer service team if you are experiencing problems or need more detailed information. This may solve your issue altogether or at least give you some more information on where things might be going wrong so you can do further troubleshooting on other parts of your machine or batteries. Take off the console and pull out the battery, checking all the connections. These are as follows. I'll monitor the post to see if these are isolated or widespread. Problem is from inside the tire assembly. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. We'd simply like our problems fixed but also do not want others to experience the frustration and inconvenience this has caused us. It's a 36V 6 Ah battery that offers higher performance. Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. Roller Blades/Bikes. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. Using caution, grab the top of the battery and begin to lift it out of the tiller. Hold down the power button for 10 seconds. When it comes to hoverboards, the magic fix-all is called recalibration. There are many possible reasons why your Gotrax hoverboard is not balancing. Not much help really. Try recharging the battery pack for 8 hours. GoTrax V2 Not Working. It was the front wheel so more difficult, cost 40 for replacement. I've emailed support but I'm waiting. If you can not grip the top with your fingers use a pair of pliers to assist you. If all of them work normally, then you need a new charger. Necesito saber si es posible cargar varias bateras , creo que la mia de nueva viene como a media vida pues alcanza como para solamente 5 km o Max 7 km , por lo tanto quiero un consejo gracias, ggandres8 - Find your product below and click the link to be directed to the specific information for troubleshooting. Has expected us to be scooter technicians to diagnose the problems. Also if there is a critical mass here, we may be able to have the company fix their problems. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. I try and ride economical to maximize range and durability. 30-day money back and manufacturing warranty.Please don't hesitate to contact us if you have any problems. It goes fast and I can go up big hills . Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. As an Amazon Associate I earn from qualifying purchases. This was fixed with the company sending a replacement tire. They cannot show error codes. I have updated my review from 1 star to 3, and will update again . I cant find anyone who sells them including the gotrax website, acisneros0873 - My GoTrax (about 5 months old) started acting weird today. Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. Learn more about your GOTRAX from full overviews and specs to troubleshooting. What if the part I ordered did not solve the problem? Fix stuck GOTRAX GXL V2. {k-m3gKjx Gotrax scooter not charging? Kid really loved the speedometer and the cruise control feature! Pull and push on each connector and individual wire inside of the connectors to make sure that all connections are properly seated and attached. All electric scooter have a fuse or a circuit breaker. 0000008779 00000 n You will see the LED lights start to flash. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. 0000002873 00000 n I will come back and edit the post if I experience anything that you've listed. Need help troubleshooting a scooter issue? 0000002509 00000 n If the scooter works after disconnecting the brake switch then the brake switch is defective. Make sure that these are not punctured if they are air-filled. Back wheel brake mis-aligned. The motor would sometimes "sputter" (not engage) when you push down the throttle. If damaged do not proceed. If you find any damage, replace it immediately. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. If your Gotrax is not charging through its USB charging cable, it may be because of one of two reasons: 1) The battery was left plugged in too long and turned off due to overheating, or. 0 - Normal StatusE02 - BrakeE03 - Power Assist sensor failureE06 - Cell Under VoltageE07 - Motor FailureE08 - Handlebar FailureE09 - Controller FailureE10 - Communication reception failureE11 - Communication sending failureE12 - BMS Communication failureE13 - Headlight failure. Its possible the quality slipped with the V2, but they are basically the same scooter. The difference is, these are much more fun! The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge. I have given up on this company doing the right thing. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. Returned the v2 and are now trying a m360 instead /crosses fingers. Turn the key or power switch on and engage the throttle all of the way. Worse issue if in a crowd or on road and people behind you don't expect you to slow down. GOTRAX sent me a battery and a replacement handle bar. Find low everyday prices and buy online for delivery or in-store pick-up. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Learn more about your GOTRAX from full overviews and specs to troubleshooting. Is a fire hazard. Learn more about your GOTRAX from full overviews and specs to troubleshooting. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. I had my second issue within 17 business days of receiving the scooter. 110 20 We show a quick view of removing the console, console disassembly as well as troubleshooting the signals to the Console control board from the Throttle Hall Sensor. I kicked off the odometer began registering speed. It is possible to check the voltage of your battery using a voltmeter. Recommended rider age . Troubleshoot common issues with your gotrax hoverboard with our handy guide. To remedy these common issues all you need to do is place your Gotrax hoverboard on a flat surface and/or reduce your speed. Here is a link to find the manual for your Gotrax hoverboard. 2 Scooter are completely unusable.Which is now costing us additional money as it was the primary method to get to work. Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. Set the battery to the side for disposal. Check which of them the problem is and get it fixed immediately. Yes The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. We'll go through each electric scooter and the error codes that occur. If it is hard to install, stop and inspect the consoles pins under the head unit. If that doesn't work, email support. Related: Mobility Scooter Battery Losing Power Uphill Fixed. When you plug your charger into the wall, the indicator light will turn green. I tried these fixes and the problem got solved. Hmm, I'm thinking I have one of the old GoTrax GXLs (bought it last year). E10, E11, E12 - Contact GOTRAX Customer Support. If it is not at or above the proper Voltage after recharging for 8 hours then it may need to be replaced. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. The GMAX is one of our most powerful electric scooters to date. We show a quick view. - Easy fix. Update July 31: my gxl v2 is still riding well, I just pumped the tires up to 45 psi which greatly improved speed and rideability. Can't get the scooter to start. Here you a can find all the frequently asked questions (FAQ) about gotrax products including our hoveboards, electric bikes and electric scooters. First things first, check the following points: the plug in your mains power socket; the power cable that connects to the scooter; and the charging port on the scooter itself. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Scary at first. Listen or look back to see if the rear wheel is slowly spinning. Take care of your ride so it can take care of you. I requested a refund. I was disappointed with the v2 we received, which is a shame since it really was a fun scooter. 51 reviews. $799.00. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. Once you ensure the position is correct, gently slide the pack into the tiller. I haven't had any problems yet, so that makes me wonder if the company rushed into production with the Version 2 model once GoTrax became popular. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. Scooters, tricycles, and other battery-powered vehicles are a great way to exercise and enjoy outdoor fun on a budget. This is the simplest and easiest way to remove and install a new battery in your Gotrax GXL Scooter. Easy Fix but time consuming. This is the best method to factory reset GOTRAX GXL V2. Further, the locking pin is completely . Not much help really. There is no doubt that hoverboards are a popular and fun way to get around. Usually I have to play around with the throttle such as push down very gently and slowly to fix the problem. Press Power Button once again to power on . Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Gotrax has also added a longer battery life. It usually happens when you turn on the ignition and the scooter moves without you pressing on the throttle. Then plug your charger cable into both ends and leave it overnight. If you have done these things, but are still having trouble, please contact customer service. Of course, with any new or growing technology there are often hiccups along the way. Looks like spring issue. We'll go through each electric scooter and the error codes that occur. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. If your Gotrax hoverboard will not turn back on you are experiencing an issue. 3. Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. Use caution as extreme force may damage your scooter console or battery connections.
Roche Covid Test Expiration Date,
Nichelle Nichols, Brother,
Fleming's Steakhouse Closing,
Articles G
