He seemed very nice and personable at first. Well guide you through the process. We stayed at the Island Links and attended a timeshare presentation. My biggest fear is the financing paperwork I signed. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. No travel service of real value is ever free. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. How do I get out of this? They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. In reality, timeshares are not bad. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! First off, I want to say that the people from Palmera are so hard to get ahold of. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Other restrictions may apply. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. They think all they have to do is change their name or change management companies and people won't find out. If we can verify it in our system, an email will be sent to you with your password. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. 13 Bottom line: Palmera VC is a scam. We were still not interested. Read Also: Sale Of Vacation Rental Property. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. The BBB has this "company" graded an F with a multitude of unresolved complaints. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. Our ETA was just after 5, so I wanted to call in. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. I was puzzled by this statement. Palmera has an "F" rating with the BBB. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Cancel.We want out of Palmera. At this point I am willing to let them keep the money they sham me out of. In fact, about 85% of timeshare owners love their brand or resort. They just came to our room. Our records indicate the company failed to respond to the one complaint brought to its attention. VSI the company that supposedly sells your previous timeshare is also irreputable. When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. Category Timeshares & Vacation Clubs. purchase it back from us. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. I would also send a copy via USPS certified mail with tracking today. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. We put down $1200 on our credit card and signed the financing paperwork for the rest. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. They promised it would be sold in 3. No we know why. All we ask is that you follow a few simple guidelines. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. What is Palmera Vacation Club's Instagram? If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. Now, multiply this over the next 50 to 60 years. At this point I just wanted to get my money back and get out of there. Please be wary when you go on this tour. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Others, however, ask you to pay big up front for some promised future benefit. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. I have tried multiple times and never receive a response from the request. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We asked plenty of questions, figuring 4 heads were better than 2. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Remove some or all of your filters below. Creating memorable vacations for our members. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Points 3,000 . the 2 timeshares we were trading in would be sold and that we RCI, LLC. Write reviews, ask and respond to questions, Recommended Reading: Best Places To Invest In Vacation Rental Property. The letter is already in transit via FedEx to PCV. We paid cash, so we don't have that leverage. Nothing that the salesman presented to us was Amount in Dispute: $1,500.00 Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Pay only $199USDon your exchange fee when you book select Orlando resorts. Some. ST-26552. On their websites, both businesses proclaim the best deals on vacations. The latest complaint timeshare fraud was resolved on Aug 04, 2017. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. BCA has no information regarding advertising review at this time. We bought 3,000 points for around $13K. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Verified customer. Palmera also has a Facebook page that we should all be posting on. I have tried multiple times and never receive a response from the request. Submit a complaint and get your issue resolved. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Can any body help me? Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. Get direct access to Palmera Vacation Club through official links provided below. One of the worst decisions of our life. This is a massive operation I thought. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Copyright 2020 Business Consumer Alliance All Rights Reserved. The Palmera membership also included a Quest Vacation Club membership. The club promoter is making a profit somewhere along the process. Our records indicate the company failed to respond to the one complaint brought to its attention. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. Respectfully, Member Services DepartmentPalmera Vacation Club. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Seller of Travel Reg. Keep in mind, a timeshare is not a financial investment. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. Login. TUG saves owners more than $20 Million dollars. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). Theyre also applicable regardless of the comments tone. Need to find a different location? This business is not a member of Business Consumer Alliance. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. Learn how the rating is calculated 1 complaint. The only outcome youve been selected for is a fleecing. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. He was not up front at all. We are dedicated to delivering vacation memories that last a lifetime. Reply. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. We put down $1200 on our credit card and signed the financing paperwork for the rest. This will surely increase the credibility of your complaint. Phone number +1 888-887-2563. I called in late November and was told that my dates were not open to call again in January. $291.18/mo Est. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. A lot of robocalls are currently making this pitch. For a better experience, please enable JavaScript in your browser before proceeding. We didn't start to look into it more until we got home Sunday night. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Check the spelling of your query. Coral Sands was sued, alleging fraud back in 2006. Click here to explore the Palmera Portfolio. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. 46 inquiries I am thankful that the only financial information I gave was our credit card. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. Have you tried contacting them? Already have an account? Scam Clue 3: A promotion claiming youve been specially selected for membership. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. OMG!!! Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Load More; Browse for Rent Browse for Sale Add Your Property. Re: Palmera Vacation Club They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. BBB Business Profiles generally cover a three-year reporting period. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. No. You are using an out of date browser. The letter I sent via fedex was received by someone at PCV this morning. Please let me know what happened or who to contact. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. No response. My dad had this happen and he called them and said he was not paying anothe dime. We want you to share your story, with both the good and the not-so-good. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Someone's going to jail and it isn't me. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Is this Your Business? Use this comments board to leave complaints and reviews about Palmera Vacation Club. Write reviews, ask and respond to questions, Hang onto your paperwork. Mr sheldon kept on with his attack he threaten to f- up our credit. They responded recently they dont purchase timeshares. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. They sat us down with our salesman in a large room. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? View summaries of the complaint descriptions and responses. However, I cannot afford this. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. All prices are based in U.S. dollars (USD). Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement.
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