View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). My Android, Apple and Linux devices work fine, both with internet and wireless connections. 2 offers from $138.97. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Continue to the Internet connection Setup. This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. X. 5 Gigabit ports (1 WAN + 4 LAN) Smart Connect - Intelligently selects the fastest WiFi band for every device connection. Axon C4000BG modem/router for 10, 20, or 40Mbps. So my question is, can I can send this new modem back and get my money back? In middle of Oct., my internet quit working. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. These preset credentials cannot be retrieved, and your modem could become unusable without them. Your line should be activatedno later than 7 p.m. on your start date. 9.3. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Share | Add to Watchlist. Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. The status light ring will change colors as it goes through the installation process, to show you its connection status. Picked up right where the old one left off. Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . What the modem lights should look like, along with timing6. Click Apply to finish the configuration. Before you start, make sure to read the complete instructions below for the best results. CAUTION! Find on Ebay Customer Reviews. 11-22-2021 02:00 PM. Have you purchased a new Axon (Greenwave)Axon (Greenwave) C4000orZyxel C4000series modem from Brightspeed and are putting the service together on your own? 423 0 obj <> endobj Try rebooting the modem. is a good first step to fix many common problems. About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map I know on the older modems, I was able to shut off the radio and add almost any router. If needed, you can download the same instructions below. Your modem'swireless settingscontrol the WiFi network in your home. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. The C4000BG has the same specifications as theZyxel C4000BZ. That's okay. For more information, please see our Works great, easy setup. If it is Red, please contact CenturyLink This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. For direct customer support questions, please use the pinned CenturyLink Official Support Thread. The status light ring will change colors as it goes through the installation process, to show you its connection status. Dynamic QoS: Prioritizes data through the router for smoother streaming. Download the Brightspeed Internet app to manage your account. $69.99. @gsturtle36. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. Residential |Small Business |Enterprise After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Fast and strong wifi signal. This can often resolve a connection issue. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay! We're here to help! If the connection fails repeatedly,reboot your modem, then try again. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". People who viewed this item also viewed. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. After a "forced" Windows 10 update (not upgrade), my three Windows 10 devices will not connect to the internet through my CenturyLink router, either through an ethernet connection or a wireless connection. Previous image. Up and running within a half hour. Standards-based WiFi WPA3 security. The LED ring in the center of the C4000XG will light up green upon full internet access. Select the AP Mode radio button. DSL and power ports on the back of the C4000BG and LG/LZ models. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? Use the new modem. The C4000XG does not have a DSL port or light. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. Just follow the QuickConnect instructions when you get to step 4. BLINKINGRED-An error occured or the attempted connection failed. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. Quality Score 9.8. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. TheC4000XGdoes not have a DSL port or light. Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Detailed steps are here: https://www . CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. Please note that a phone jack is required to set up Brightspeed internet service in your home. . Please note that a phone jack is required to set up CenturyLink internet service in your home. Third party marks are the property of their respective owners. Downloading the MyCenturyLink app for easier install3. and our To change your network name, go to the modem's wireless settings. Buy The Greenwave C4000LG Modem. At that point, you can begin the installation process. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Previous image. This should arrive today. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. For an optimal experience, we recommendupdating your browser. It also comes with vectoring, which provides for increased performance and range. This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. If you have more than one phone jack in the house, connect the modem to a different one and try the setup process again. Start by unpacking the box and identifying the modem, cables, and instruction card. Now it's time to get your modem hooked up. You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. best dsl modem wireless router centurylink. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Please try another jack orchat with usfor further help. Posted 21 September 2016 - 06:14 AM. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Please note that a phone jack is required to set up CenturyLink internet service in your home. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. Either move it to the room where it will get . Learn more about, Need more help? Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Setting up new service? For an optimal experience, we recommendupdating your browser. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) Find addit. The C4000LG allows wired and wireless clients to safely access the Internet. Continue to the Internet connection Setup. Once the light is green, you're connected to the internet and you can get online! Check your service start date, wait till 5 p.m. on that date, then try again. Here are some things to try: If the problem continues, contacttechnical supportfor help. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Enter the user name and password provided by your ISP. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Once it turns green, you can try pressing it again to connect. The reset button will reboot the modem if held in for less then 10 seconds. If you don't have a jack, chat with us to have one installed. Advanced settingsgive you even more control over your modem's configuration. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. This article describes how to configure your internet connection using any C4000 router or modem. Below are some of the most common questions and issues that customers ask as they install a modem. Highlighted Features. Features of the C4000 (All versions) Secure WiFi compatible. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. If your service has already been activated, you might get a message earlier in the day. 8.5. Also, make sure you have entered the user name and password correctly. 9.4. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. LIGHT COLOR - DSL internet connection status. 5. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. Wrong modem? The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. C4000LG CenturyLink. The one you use will depend on the type of internet connection you have. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Privacy Policy. Do you have both internet and home phone service from Brightspeed? WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map The DSL cord from the modem to the jack shouldnothave a filter. Please try another jack orchat with usfor further help. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. But, it also offers two DSL ports. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Do not use the reset button unless instructed by a support representative. This means a connection failure has occurred. Modem Speed: 90%. Cookie Notice Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Up to 75% less lag time (latency) for gaming and video applications. The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. X. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. Try this: Only the C4000BG and LG/LZ models have a DSL light. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. Filters arenotneeded if you use theC4000XG. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Overall Performance: 85%. Press J to jump to the feed. Download the latest firmware for the C4000XG. Residential | Small Business| Enterprise| 2023 CenturyLink. Once the light is green, you're connected to the internet and you can get online! xbbd```b``] q:,`YH7T ; %PDF-1.6 % 3. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. |Privacy preference center Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Below are the status light behaviors you'll see when the modem is connecting (also called pairing or syncing) with a wireless device through WPS: BLINKINGGREEN- Searching for a device and attempting to connect. Wait until after 7 p.m. on the service start date to attempt setup. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Filters arenotneeded if you use theC4000XG. Most of these are best for tech-savvy folks who are familiar with modems and networking. These lights will flashred and greenwhile the modem is syncing with the network. How to login CENTURYLINK Easily Accessing your Router Admin through a CENTURYLINK's IP Address will allow you to change the settings that your router software provides. Option 2 is probably the simplest and is a good choice. Approved Modems Added in December 2020. Website blocking. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Internet Strength: 90%. Try plugging the green cord into a different jack. Connect to your modem/router's IP address (find the manual, check on the device itself, or look it up online), look for the broadcast channel among the settings (the location will vary depending on your device), and select an alternative from the drop-down list. Your line should be activated no later than 7 p.m. on your start date. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Click on the options below for details and step-by-step instructions. While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. Make sure this fits by entering your model number. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. And I can't - Answered by a verified Network Technician . First, your modem will arrive in the mail on or before the date your service is scheduled to start. CenturyLink C4000LG DSL Router 4K Streaming SEALED in white Box Open Box. 3. I have had the (dis)pleasure of working on both the C1000z and the C3000z. Internet Strength: 90%. Products with trusted sustainability certification (s). WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Free shipping for many products! Choose your type of modem below to read the instructions before completing installation. Modem Features: 80%. 2023 Brightspeed. Product Description. Advanced settingsgive you even more control over your modem's configuration. Depending on the kind of internet connection you have, you can choose which one to utilize. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. Firmwareis the software programmed into your modem that makes it run. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Then, while connected to . Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. . This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. Welcome to the HP Support Community. Setting up new service? Dynamic QoS: Prioritizes data through the router for smoother streaming. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. You will only meet with utter futility. This means the network is not being detected by your modem. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. This made me suspect the problem was not my modem after all. After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. This means a connection failure has occurred. This router comes in multiple versions, each with different specifications. Try the tower modem setup page instead. Try thetower modem setuppageinstead. On your start date, your line must be operational by 7 p.m. If in doubt, you might wish to put off connecting your modem until after 7 o'clock. Unplug everything, wait a few minutes, and plug in again. At this point, you are ready to activate your service! 8.8. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. Dynamic QoS: Prioritizes data through the router for smoother streaming. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! What if all the lights on the modem are off? Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Please note that a phone jack is required to set up Brightspeed internet service in your home. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. Look for an email with your order confirmation details and an. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. What if all the lights on the modem are off? If you have theC4000BGorLG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. In-home speeds may differ based on router setup, devices and other factors. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. It should turnsolidBLUEonceit has connected. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. Buy The Adtran C424G Modem. Visit the. Click the quick setup icon to configure the device's Internet access 4. For all following models: . Filtersare not included in your modem kit. Please note that a phone jack is required to set up Brightspeed internet service in your home. . No Ethernet port? It should turnsolidBLUEonceit has connected. Look for an email with your order confirmation details and anorder statustracking link. Theutilities menugives you access to several additional tools to manage and test your modem. Find contact options in the Support tab of the app, or by. Works great, easy setup. We no longer support this browser. We no longer support this browser. by windsurfingbett. I just upgraded my internet speed to 80mbps. Try thetower modem guideinstead. Climate Pledge Friendly. Click Apply to finish the configuration. If you don't have a jack, chat with us to have one installed. Verified purchase: Yes | Sold by: bluehousesupply . If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. . D IFV`/2l&# Ii! If itblinks blueagain for more than 5 minutes, service is not connected to that jack. STARTED! 5. But the function is basically the same. Page 8 3. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. If you have questions we haven't answered, or if you need any additional support with setting up your modem. Personalize the Wi-Fi2. But the function is basically the same. Unboxing2. Don't forget to Subscribe us to get instant notifications of all future uploads! Enjoying my content? Not the right kind of modem? Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device.
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